We ship our packages out via USPS Priority Mail. Priority shipping within the United States will cost $8.95 (2-3 days). Express Shipment within the United States is $24.95 (1-2 days). Orders will ship within 5 business days of receiving payment.
Shipping confirmation and tracking information will be sent via email as soon as your order ships.
If you are not completely satisfied with your purchase you may exchange within 3 days of the shipment received date – No exceptions. Hair must be in the very same condition it was received. Luxurious Hair has the right to refuse the exchange of any item(s) if we believe the hair or packaging has been altered in any way. We require up to five business days from the date of receipt to process the exchange.
When shipping your item be sure to include: order number and reason for exchange. It is strongly recommended that you add insurance in case of any issues with your carrier.
Exchanges may be sent to:
245 N. Highland NE
Atlanta, GA 30307
If there are any problems/concerns, questions or to request an exchange please contact our Customer Service Department at: firstname.lastname@example.org